Terms & Conditions

The following terms and conditions, together with our client consent form and Privacy Policy (available online at www.australianskinclinics.com.au) govern buys made through SBL Beaute Clinic and constitute the entire arrangement between the contracting parties (‘Agreement’). All buys of our items and services will be governed by the Agreement in force as at the date the buy is made. By making a buy, you agree to be bound by the Agreement in force on the date of buy. Our right to vary the Agreement does not extend to deliver us with the right to vary pricing of any prepaid items or services once we have received payment for a Product or Treatment. If you are uncertain about any of the terms of the Agreement, please contact us before the completion of any buy.

Please consult with your own physician or health care practitioner regarding the use of any goods, items or details received from us before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition.

Review of Terms

The Agreement is subject to change from time to time without notice. Past terms and conditions and Privacy Policies can be accessed on request by written notice to us. You can make this request by emailing info@sblbeaute.com.au.

General Advice and Information

The advice and details contained within or accessible by you through our clinics or on our site (‘Information’) is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions.

The statements made about items and services have not been evaluated by the Australian Therapeutic Goods Administration or any other regulator, and the results reported, if any, may not necessarily occur in all individuals. The statements and items and services are not intended to diagnose, treat, cure or prevent any condition or disease.

Use of the Information is not meant to serve as a substitute for professional medical advice. Please consult with your own physician or health care practitioner regarding the use of any of our items, services or the Information before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition.

While we make every effort to ensure that the Information is correct, to the extent permitted by applicable legislation, we do not warrant that the Product or Treatment descriptions, colours, ingredients, details, or other content available in our clinics on or via our site is accurate, complete, reliable, current, available or error-free. We take no responsibility for any loss or damage arising from use of details or reliance on advice.

Reference to any items, services, processes or other details by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by SBL Beaute Clinic.

Products, Services & Orders

All orders placed by you are an offer of buy and are subject to acceptance by us. If an order is not accepted a full reimbursement will occur at the earliest possible convenience. We reserve the right to refuse an offer for any reason.

The items and services we make available for buy, including any samples we may deliver to you, are for personal use only. You may not sell or resell any items or services you buy or otherwise receive from us.

Without limiting the above, we reserve the right to refuse or reduce the quantity of any orders that we reasonably believe are for the purposes of resale or otherwise may result in a violation of these terms and conditions, as determined by us in our sole discretion.

Except where prohibited by legislation, we may limit the number of items or services available for buy by any one customer, including without limitation so that as many customers as possible may enjoy our items and services.

In the event of the requested items or services being unavailable, we may cancel the transaction and effect a full reimbursement.

Product Usage

By purchasing our items, you acknowledge that you are bound by these terms and conditions and agree to use the items only for their intended purpose and strictly in accordance with the items instructions, precautions and guidelines. Any other use will cause you to assume full responsibility for any loss or damage arising from their use. Questions as to use can be directed to us by emailing info@sblbeaute.com.au.
You should always check the ingredients for products to avoid potential allergic reactions.

If any minor uses any Product buyd through us it should be only after the parent or legal guardian has discussed the Product with the minor’s doctor.

Allergy Disclaimer

You hereby acknowledge and agree that SBL Beaute and all of its Related Bodies Corporate, affiliates, officers, directors, employees and agents shall not be liable with respect to, and you hereby waive, release, and agree not to take action against any of them upon, any claim for any loss or harm suffered or incurred by you in connection with, arising out of, or in any way related to, an allergic reaction you suffer as a result of our items or services unless that allergic reaction is caused by our gross negligence or wilful default.

Pricing and Payment

All prices listed in our clinics and on our site are in Australian dollars and are inclusive of any Australian Goods and Services Tax (as applicable).

The prices indicated may be changed at any time without advance notice. However, the items and services shall be charged at the rate in force when your order was validated.

Where you pay by payment card, you warrant that you have the necessary rights to use the payment card and that you are fully authorised to use it to pay for the order. You also warrant that this payment card delivers access to sufficient funds corresponding to the total cost of the order. Failing this, we reserve the right to cancel the sale. We are under no obligation to ship any goods ordered until payment in full for those goods has been received.

Pre-Authorisation

When you make a buy in our clinics or on our site by credit card, we may conduct a pre-authorisation on your credit or debit card for a portion of the buy price. Once the pre-authorisation is processed, we will then instruct your financial institution to cancel the pre-authorisation. Please note that no funds are taken from your account at pre-authorisation, but a temporary ‘hold’ is placed on them. Once we have cancelled the pre-authorisation, it may take up to 7 days for your financial institution to release the funds before you are able to access them.

Card Information Storage

If you buy items or services through our site or in our clinic, we may store your credit card details. If you buy a Product or Treatment from us, you agree to the storage of those details. However, if you are at all concerned with the potential security of this secure storage process, you may request that we do not store this details.

Refunds Policy

Generally, reimbursements will not be deliverd for items or services buyd from us. We will deliver reimbursements of items and services sold to you where we are required to do so by Australian Consumer Law, including:

for any items or services buyd which we are unable to deliver to you; and

if you buy a Prepaid Treatment and subsequently do not wish to deliver us with the details that we require to deliver that Prepaid Treatment to you.

services and items are not transferrable to other individuals or clinics. Proof of buy must be deliverd. Refunds are not applicable for change of mind.

Appointment Cancellation Policy

Due to the nature of our business, we have a strict cancellation policy. To be fair to all customers, by buying items or services you agree to comply with and be bound by our cancellation policy.
If you fail to attend an appointment without providing at least 24 hours prior notice, we reserve the right to charge you 50% of the treatment cost.
If you have pre-paid for an appointment and you fail to attend that appointment, you may forfeit one treatment from your package.

Adverse Reactions Policy

We take pride in all of our therapists and medical professionals, who are trained to the highest standard. In the unlikely event that you experience a side effect, we will require up to 12 weeks to investigate your concern. We require your full co-operation during this time, which may include weekly consultations for assessment as advised by your trained technician.

Children at Our Clinic

We love kids as much as we love safety! It is not safe for children under the age of 16 to be in our treatment room. We also do not accept children under 13 in our Clinic.

Be aware that we do not deliver any supervision for children, and we take no responsibility for the safety of children, including without limitation where they are being left unattended in our waiting areas.

If you need to re-book please contact us so we can reschedule your appointment to a more suitable time.

Buy Now, Pay Later Options

To buy with Afterpay or Zip a minimum of $100 must be reached with all buys made in clinic or online.
For full terms and conditions of these services, please visit your buy now, pay later deliverr’s site.

Provision of Client Information

In order for us to deliver our items and services to you, you may be required to complete and submit a client consent form. In some cases, we may be able to deliver a limited range of services to you if you do not wish to deliver the details required to complete a client consent form, however we retain the right to refuse to deliver our items and services to you in our absolute discretion.

In order to complete the client consent form, you will be required to deliver us with a range of details about yourself including without limitation details about your health, medical conditions, treatment history, family health history, diet and lifestyle. By completing the client consent form, you warrant and represent that the details you deliver to us is true and correct in all material respects and that you have deliverd all relevant details. Further, you acknowledge and agree that we accept no liability for any loss or damage that you suffer as a result of providing us with incorrect details or in connection with a failure to deliver us with all relevant details in the client consent form.

Privacy Policy

We collect personal details directly from customers or potential future customers when they personally complete and submit a client consent form, buy items or services from us, or use our site.

We collect personal details when a Product or Treatment is buyd in order to deliver the requested treatment, deliver updated details, and advise which other services may be of interest to you. You do not need to deliver us with personal details, however this may result in us being unable to deliver a Product or Treatment to you.

You acknowledge the basis on which (and purposes for which) we may collect your personal details and authorise such collection in accordance with the terms of our Privacy Policy from time to time. You must ensure that the personal details you deliver is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details. You agree not to deliver misleading, deceptive or false details and that you indemnify us against any claims made against us as a result of your non-compliance with these terms.

For more details about how we deal with your personal details, please review our  on our site.

Sensitive Data

We may collect details disclosed to us about your physical and mental health and well-being (‘Sensitive Information’).

We will only ever use Sensitive Information for providing services to customers. Sensitive Information will not be used or disclosed for any other purpose without consent, except where disclosure may be required by legislation or is necessary to protect the rights or property of Australian Skin Clinics, a related company, any member of the public, or to lessen a serious threat to a person’s health or safety.

Breach & Termination

If, in our reasonable opinion, you have breached any provision of this Agreement we may immediately issue a warning or temporarily suspend or permanently prevent your access to our clinic and/or all or parts of our site. In any event, we may terminate the Agreement (and your rights to use our site) at any time and for any reason without prior notice to you.

Price Match Policy

We will offer to match a competitor’s price for the same services using the same equipment and products, subject to the following conditions (‘Price Match’).

The competitor you wish to Price Match must be located within a 10km radius of the our clinic from which you wish to buy the Product or Treatment.

You may only buy the same volume of services as is being advertised by the competitor you would like to Price Match (e.g. you cannot buy 10 services at the price of a competitor’s introductory single treatment price).

You are not permitted to go back and forward between us and a competitor. That is, we will not Price Match a competitor’s Price Match.

In every instance the competitor’s price must be cross checked and confirmed as a true advertised price on the competitor’s site or via phone directly with the competitor.

You must disclose your request for a Price Match prior to receiving the treatment you wish to Price Match.

The Price Match Policy does not apply to payments received or treatment already undertaken.

The Price Match Policy does not apply to offers made by competitors in relation to group buying or offers made through discount or coupon sites.

SBL Beaute reserves the right to refuse Price Matching of competitors heavily discounted items.

Gift Cards and Vouchers

The following conditions apply to the use of gift cards and gift vouchers issued by SBL Beaute. By purchasing or using a gift voucher with us you agree to be bound by these conditions.
Our gift cards:
• are redeemable only for merchandise or services sold by us and only prior to the date of expiry;
• expire 36 months after date of buy and will be void and no longer redeemable after that date;
• must have the serial number printed on the voucher in order for the voucher to be valid. We may permit you to use a gift voucher without the original voucher if you have the serial number, however we may refuse to do so in our absolute discretion; and
• cannot be redeemed for cash, returned for a reimbursement, have their balances consolidated to a new gift voucher, or be replaced after expiry.

After a gift voucher has expired, it is no longer valid and all transactions attempted using the voucher will be declined. Upon expiry of a gift voucher all of responsibilities to redeem unused value for merchandise or services are automatically satisfied in full and fully discharged.

You should treat a gift voucher like cash. Defaced, mutilated, altered, lost or stolen gift vouchers will not be replaced, reimbursemented or redeemed.

Purchases exceeding the available balance will require the difference to be paid by other means.

Anyone holding the gift voucher can use its value to make buys so your gift voucher should be kept secure. If your gift voucher is lost or stolen, you should immediately report this to the SBL beaute. We may be able to stop gift voucher value being used, but we take no responsibility and are not liable for any loss suffered by you as a result of a lost or stolen gift voucher.

We may replace a faulty, lost or stolen gift voucher in our absolute discretion. Any replacement gift voucher will have the same unused value (at the time of replacement) and expiry date. Gift vouchers will be void if they are defaced, mutilated, altered or tampered with in any way. We may subject gift vouchers to verification and security checks in our absolute discretion.

We may cancel any gift voucher, or the gift voucher scheme, for any reason at any time without notice. If so, we may either deliver a reimbursement or a replacement gift voucher of equivalent value unless we reasonably suspect fraud in relation to a gift voucher.

Prepaid Treatments

We may offer you the ability to buy one or multiple services prior to you receiving those treatments (‘Prepaid Treatment’).

Pre-paid treatments/ services and service packages are not transferrable to other individuals or clinics and must be redeemed at the clinic they were buyd from.

Areas buyd in a laser hair removal package cannot be split over separate appointments.

Our Prepaid services expire on the date 18 months from the date of buy. This policy is in place as services forming a part of a Prepaid Treatment course are required to be undertaken regularly and consistently in order to achieve anticipated results.

Upon expiry, all of SBL Beaute responsibilities to deliver the treatment that was prepaid are automatically satisfied in full and SBL Beaute is fully discharged from providing such Prepaid services.

Add-On Treatments

Add on services must be redeemed with a full priced treatment and cannot be redeemed as a stand alone treatment.

Cosmetic Aesthetic Services

All Cosmetic Aesthetics consultations require a booking made in advance with SBL Beaute Clinics nurse or doctor prior to treatment.

All clinics require a $50 deposit to secure the consultation, however the deposit amount is fully reimbursementable, whether you proceed with a treatment. Please note this amount is only reimbursementable if client attends appointment. If client does not show, they will lose their deposit.

Cosmetic Aesthetic consultations and or treatments cannot be pre-paid, other than Bio-Remodelling and PRP treatments where treatments are offered only as a package paid at the time of the first treatment. (Bio- Remodelling 2 x services, PRP 3 x services)

Payment for Cosmetic Aesthetic services must be made at the time of service.

The prices for Cosmetic Aesthetic services depend on the number of units required and the product used. A full quotation can be deliverd during a consultation.
For legal reasons, product names, pricing and measurements cannot be used in advertising. Please contact SBL Beaute for further details.

Your SBL Beaute registered Aesthetic nurse or doctor may discuss tailored treatment plans for you and will advise what services or packages are suitable for your goals.

SBL Beaute reserves the right for our medical practitioners to determine suitable treatment for customers and can refuse to treat at any time.

Before and after images shown during a consultation are examples of results achieved for specific patients and not indicative of standard final results. Individual results may vary  and cosmetic procedures always carry potential risk. SBL Beaute cannot guarantee longevity of Cosmetic Aesthetic services.

Information and images used for SBL Beaute site content, blog posts, social media content, marketing material and advertising is intended to be educational only, not interpreted as professional advice or a recommendation on products or services.

Standard terms and conditions apply for Cosmetic Aesthetics.

Current Promotions

We frequently offer promotions on our items and services, the full promotional terms and conditions can be found in the link below.

Intellectual Property Rights

All contents included in our clinic or on our site, including without limitation text, icons and graphics are owned or licensed by us or our suppliers and are protected by Australian and international intellectual property legislations. All Product, Treatment and company names and logos mentioned in our clinics or on our site are the trademarks, Treatment marks or trading names of their respective owners, including us. You may download material from our web site for the sole purpose of using it as an details resource in connection with our services. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or details on or downloaded from our web site including, but not limited to, text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so. Nothing in these terms and conditions constitutes a transfer of any intellectual property rights.

Limitation of Liability

To the full extent permitted by legislation, we make no representations or warranties, express or implied, regarding any matter including merchantability, fitness for a particular purpose or use in relation to any Product or Treatment supplied by us.
Where legislation implies into this Agreement any condition or guarantee that cannot be restricted or modified, our liability for any breach of such conditions or warranties will (to the full extent permitted by legislation) be limited to, at our option, one or more of the following: (a) replacement of the items or services, the repair of the items , or the supply of equivalent items or services; (b) repayment of any part of the price of the items or services supplied; or (c) payment of the costs of replacing or repairing the items or services, or acquiring equivalent items.
This Agreement will not be read or applied so as to purport to exclude, restrict or modify or have the effect of excluding, restricting or modifying the application in relation to the supply of any items or services pursuant to these terms of all or any of the provisions of the Competition and Consumer Act 2010 (Cth) or the provisions of any other statute, act or legislation of any State or Territory of the Commonwealth of Australia, or any other applicable territory, which by legislation cannot be excluded, restricted or modified.

Website Liability

You agree that, to the fullest extent permitted by legislation, we will not be responsible or liable in relation to your use of any site of SBL Beaute site (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to our site; (c) data non-delivery, mis delivery, corruption, destruction or other modifications; (d) computer viruses, system failures or malfunctions which may occur in connection with your use of our site, including through or in relation to a hyperlink to or from third-party sites; (e) any inaccuracies or omissions in content, or (f) events beyond our reasonable control.

You agree to defend, indemnify and hold harmless SBL Beaute (and each of their officers, directors, agents, subsidiaries, joint ventures, employees and third-party service deliverrs), from all claims, demands, losses, liabilities, costs, expenses, responsibilities and damages including reasonable legal fees, arising out of: (a) your use of and access to the Sites; (b) your violation of any term of these terms and conditions; (c) a breach of your representations and warranties set forth above regarding content; (d) your violation of any legislation or the rights of a third party (including, without limitation, any copyright, property or privacy right); or (e) any claim that any content you submitted caused damage to a third party. This indemnification obligation will survive the termination of these terms and conditions and your misuse of our site.

Further, to the fullest extent permitted by legislation, we will not be liable for any indirect or consequential loss of any kind or loss of profits, revenue, loss of data, loss of goodwill, arising out of or related to the Sites or your use (or non-use) thereof, regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability to you (or anyone claiming through you) exceed one hundred dollars ($100.00).

Applicable Law & Jurisdiction

All buys are subject to the legislations of the Commonwealth of Australia, and where applicable the legislations of the state in which you buy items or services from us. By purchasing items or services from us you submit to the jurisdiction of the courts of Australia and where applicable the court of the state in which you buy those items or services, and you agree that any legal action will only be commenced in these forums.

General Provisions

If any provision of these terms and conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect. No waiver of any term of these terms and conditions shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these terms and conditions shall not constitute a waiver of such right or provision.